Today's Calls
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Call log
📞
Open Tickets
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Awaiting resolution
🎫
Active Leads
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In pipeline
💰
SLA Breaching
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Need urgent action
⚠️
Quick Actions
Log Call
Quick call entry
New Ticket
CX issue register karo
Add Lead
Sales lead add karo
Customer 360
Full customer view
Report
CSV upload karo
AI Remarks
Claude se remarks lo
Buyback Calc
EMI/Buyback calculate karo
Serviceability
Pincode check karo
🎫 Recent Tickets
Koi tickets nahi abhi
💰 Hot Leads
Koi leads nahi abhi
💰 Lead Manager
0 leadsTotal Leads
0
📋
New
0
🆕
Contacted
0
📞
Converted
0
✅
Lost
0
❌
| # | Customer | Phone | Status | Source | Region | Value (₹) | Product | Agent | Date | Actions |
|---|---|---|---|---|---|---|---|---|---|---|
| 💰 Pehla lead add karo! | ||||||||||
🎯 Target Tracker
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Sales
Sales Target
₹0 / ₹0
—
0%
Calls
Calls Target
0 / 0
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0%
Leads
Lead Conversions
0 / 0
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CSET
CSET Score
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Target: 95%
👤 Agent-wise Progress
| Agent | TL | Sales ₹ | Target ₹ | Achiev% | Calls | Leads | Conv% | Progress | Actions |
|---|---|---|---|---|---|---|---|---|---|
| 🎯 Koi targets set nahi. Pehle set karo! | |||||||||
🔁 Buyback & EMI Calculator
Sales Tool💰 Buyback Calculator
📊 EMI Calculator
🧮 Upgrade Value Calc
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🎫 Ticket Manager
0 OpenOpen
0
🔴
Pending
0
🟠
Resolved
0
✅
Closed
0
🔒
SLA Breach
0
🚨
Koi tickets nahi
Pehla ticket banao ya filter change karo
📍 Serviceability Checker
Pincode Based🔍 Check Serviceability
🗺 Managed Pincodes
Koi pincodes nahi. Add karo!
📊 Region-wise Coverage
Pincodes add karo coverage dekhne ke liye
📝 Recent Checks
Koi recent checks nahi
👁 Customer 360°
Universal Search🔍
Customer khojo
Phone number, email, ya ticket ID se full customer view lo
📞 Call Log
Indian BPO/SalesTotal Calls
0
📞
Connected
0
✅
Not Connected
0
📵
Callback Pending
0
🔄
Avg Duration
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⏱
Koi call nahi
Pehla call log karo ya filter change karo
📈 Report Generator
CSV / Excel → Styled ReportCSV ya Excel file yahan drop karo
ya click karke browse karo
.csv.xlsx.xls
40MB+ ✓
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✅ Excel download ho gayi!
🌡 CSET Intelligence Dashboard
Auto Drop DetectionKoi data nahi
Pehle Report Generator mein CSV upload karo, phir yahan aao
📅 Monthly Report
Multi-Day AggregateMultiple files yahan drop karo
Har din ka alag CSV/Excel — sab ek saath select karo
Multiple files.csv .xlsx .xls
Processing...
👥 Agent Manager
0 agents➕ Naya Agent Add Karo
👔 TL-wise Agent Count
| # | Agent Number | Agent Name | TL | Actions |
|---|
🚫 Cancellation & Retention
Retention AnalysisActive Agents 0
Cancellation data upload karo
CSV ya Excel file drag karo
.csv.xlsx
Processing...
🤖 AI Remarks Generator
Claude AI PoweredScenario / SC Selection 0
Teams
History
🔒 Manager Intelligence View
RESTRICTEDKoi data nahi
Pehle Report Generator mein CSV upload karo
⚙️ Admin Panel
Admin OnlyTotal Users
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Active Today
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✅
Total Agents
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Calls Today
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